US Inbound Voice Pro – Remote Permanent WFH

31west Global Services; United States; À distance; USD 2 900 - 4 700; Plein temps

Avantages offerts par ce poste

Permanent WFH - Work from anywhere in:

Résumé du poste

31west Global Services is recruiting for a role handling US inbound voice processes. You will manage inbound calls from US clients, provide accurate resolutions, and maintain high call quality and C-SAT scores while updating records per SOP. The position supports permanent work-from-home with a 6-day week and rotational off.

Excellent spoken English is required, and a personal laptop with reliable Wi-Fi is mandatory. WhatsApp CV: 888-464-3032.

Qualifications

• 3+ years experience in US inbound voice process.
• Excellent spoken English.
• Must have personal laptop and reliable Wi-Fi.
• 6 days working.
• Rotational off.
• Permanent Work From Home.

Responsabilités

• Handle inbound calls from US client.
• Provide accurate resolution.
• Maintain call quality and C-SAT score.
• Update records and follow SOP.

Connaissances

3+ Yrs Exp in US inbound voice

Excellent Spoken English

Description du poste

31west Global Services is recruiting for a role handling US inbound voice processes. You will manage inbound calls from US clients, provide accurate resolutions, and maintain high call quality and C-SAT scores while updating records per SOP. The position supports permanent work-from-home with a 6-day week and rotational off.

Excellent spoken English is required, and a personal laptop with reliable Wi-Fi is mandatory. WhatsApp CV: 888-464-3032.