Remote Customer Service Pro | Growth & Training Included

Remote; San Francisco (CA); Remote; USD 5,500 - 9,400; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Supportive Team

Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Customer Service Representative to work remotely. You will handle inbound/outbound calls, resolve customer concerns, and build lasting relationships with accounts. This role emphasizes excellent English communication, strong organization, and proficiency with CRM/VoIP tools.

Remote, with US work hours and 20–40 hours per week, plus comprehensive benefits. Qualifications include 1+ year in customer service, familiarity with MS Office, Google Calendar, and a proactive,

Qualifications

• 1+ year of experience in Customer Service (B2C or B2B).
• Excellent English written and verbal communication.
• Strong phone, email, and chat skills.
• Solid organizational and time management abilities.
• Tech-savvy with cloud services, CRM and VoIP familiarity.
• Proficient with word processing and spreadsheets (MS Office).
• Knowledge of online calendars (Google Calendar).
• Attention to detail and proactive attitude.

Responsibilities

• Manage inbound and outbound calls.
• Resolve customer concerns effectively and efficiently.
• Build relationships and trust with customer accounts via open communication.
• Ensure customer satisfaction in every interaction.
• Keep records of interactions, process, and update accounts.
• Follow procedures, guidelines, and policies.
• Go the extra mile to engage customers.
• Handle ad hoc tasks.

Skills

Customer service

English communication

Phone, email & IM

Organizational skills

Tech-savvy

CRM

VoIP

Google Calendar

MS Office

Tools

CRM

VoIP

MS Office

Google Calendar

Job description

Wing is seeking a Customer Service Representative to work remotely. You will handle inbound/outbound calls, resolve customer concerns, and build lasting relationships with accounts. This role emphasizes excellent English communication, strong organization, and proficiency with CRM/VoIP tools.

Remote, with US work hours and 20–40 hours per week, plus comprehensive benefits. Qualifications include 1+ year in customer service, familiarity with MS Office, Google Calendar, and a proactive,