Remote Customer Service Pro (Philippines) for US Clients

Inside Out Hiring; United States; Remote; USD 7.100 - 9.600; Vollzeit

Zusammenfassung

Inside Out Hiring is seeking a reliable Customer Service Representative for a remote role based in the Philippines to support U.S.-based home services businesses. You will handle inbound calls, greet clients professionally, and log detailed notes.

Training provided; strong attention to detail and clear communication with U.S. clients are essential. Shifts follow PST; full-time monthly compensation of $750, with flexible scheduling and weekends as needed.

Qualifikationen

• Previous BPO or call center experience is preferred.
• Strong multitasking capabilities: handle live calls, take detailed notes, and send follow-up messages/emails simultaneously.
• Confident communicating directly with U.S.-based clients to confirm directions or process feedback.
• Strong attention to detail, accuracy, and work ethic.
• Motivated, eager to learn, and adaptable to client processes.
• Prior work-from-home experience is a plus, but not required.

Aufgaben

• Handle inbound calls for U.S.-based home services businesses.
• Represent the client as part of their front-office team, using client greetings.
• Take detailed call notes with contact information and key details.
• Send complete call summary notes to the client immediately after each call.
• Maintain high accuracy to avoid typos or missing information.
• Receive training on answering client questions and booking appointments via CRM.

Kenntnisse

BPO experience

Multitasking

US client communication

Attention to detail

Motivated learner

WFH experience (a plus)

Jobbeschreibung

Inside Out Hiring is seeking a reliable Customer Service Representative for a remote role based in the Philippines to support U.S.-based home services businesses. You will handle inbound calls, greet clients professionally, and log detailed notes.

Training provided; strong attention to detail and clear communication with U.S. clients are essential. Shifts follow PST; full-time monthly compensation of $750, with flexible scheduling and weekends as needed.