Remote Customer Service Pro — Latin America

Wing Assistant; United States; Remote; USD 14,000 - 17,000; Part time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing Assistant is hiring a Customer Service Representative for a fully remote role in the United States. The successful candidate will handle inbound/outbound calls, resolve issues, and build strong relationships while ensuring customer satisfaction across interactions.

The role requires clear English communication and solid organizational skills, with access to CRM, VoIP, and MS Office tools. The position offers training, competitive incentives, and opportunities for career growth, with 100%

Qualifications

• Minimum 1 year of proven experience as a Customer Service Representative in a B2C or B2B role.
• Excellent English communication skills, written and verbal (B2 level or higher).
• Strong phone, email and instant messaging communication abilities.
• Solid organizational and time management skills.
• Tech-savvy with familiarity of desktop sharing, cloud services, CRM and VoIP.

Responsibilities

• Manage inbound and outbound calls.
• Resolve customer concerns effectively and efficiently.
• Build sustainable relationships and trust with customer accounts.
• Ensure customer satisfaction in every interaction.
• Maintain records of customer interactions and update accounts.

Skills

Customer service

Communication

Time management

Tech savvy

MS Office

CRM & VoIP

English proficiency

Remote work readiness

Tools

CRM systems

VoIP

Google Calendar

MS Office

Job description

Wing Assistant is hiring a Customer Service Representative for a fully remote role in the United States. The successful candidate will handle inbound/outbound calls, resolve issues, and build strong relationships while ensuring customer satisfaction across interactions.

The role requires clear English communication and solid organizational skills, with access to CRM, VoIP, and MS Office tools. The position offers training, competitive incentives, and opportunities for career growth, with 100%