Senior Patient Services Coordinator, Oncology Clinic

US Oncology Inc.; Houston (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology team at the Kingwood clinic in Texas. This full-time role greets patients, schedules appointments, screens calls, and supports the compliance program with care and discretion.

Level 1, 2 or Sr candidates are welcome, with responsibilities expanding with experience. The position emphasizes front-desk duties, confidentiality, and teamwork within a community oncology setting.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Checks in patients, informs clinical staff of arrival, and collects co-pays.
• Answers and routes calls; relays messages to appropriate staff.
• Schedules returning appointments and provides appointment details.
• Maintains patient demographics and insurance information in the system.
• Provides general administrative support and maintains a neat lobby.
• Upholds confidentiality and HIPAA guidelines; supports compliance.

Skills

Receptionist experience

Microsoft Office

Customer service

Communication skills

Education

High school diploma or equivalent

Front medical office receptionist experience

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology team at the Kingwood clinic in Texas. This full-time role greets patients, schedules appointments, screens calls, and supports the compliance program with care and discretion.

Level 1, 2 or Sr candidates are welcome, with responsibilities expanding with experience. The position emphasizes front-desk duties, confidentiality, and teamwork within a community oncology setting.