Urgent Medical Dispatcher – Life-Saving Coordination

Emergency Telecommunicator Services; Rembrandt (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

Emergency Telecommunicator Services in Rembrandt, IA seeks an Emergency Medical Dispatcher to collect call details, determine priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving urgent calls, confirming location and contact information, asking standard screening questions, and relaying critical data to responders while ensuring compliance with medical oversight and quality processes. Prior EMS-related certifications may be required.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMS dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Rembrandt, IA seeks an Emergency Medical Dispatcher to collect call details, determine priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving urgent calls, confirming location and contact information, asking standard screening questions, and relaying critical data to responders while ensuring compliance with medical oversight and quality processes. Prior EMS-related certifications may be required.