Emergency Medical Dispatcher: Life-Saving Call Navigator

Emergency Telecommunicator Services; Madrid (IA); Sur place; USD 38 000 - 56 000; Plein temps

Résumé du poste

Emergency Telecommunicator Services in Madrid, IA, is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. You will collect patient information, establish priorities, and support responders with protocol-based guidance.

A high school diploma or equivalent is commonly required; CPR and EMD certification may be needed. Training and agency protocols will govern exact duties and qualifications for appointment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Emergency call handling

Medical dispatch

Protocol-based instructions

Documentation

Formation

High school diploma

EMD certification

Outils

Emergency dispatch system

Description du poste

Emergency Telecommunicator Services in Madrid, IA, is seeking an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. You will collect patient information, establish priorities, and support responders with protocol-based guidance.

A high school diploma or equivalent is commonly required; CPR and EMD certification may be needed. Training and agency protocols will govern exact duties and qualifications for appointment.