Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

Emergency Telecommunicator Services; Hedrick (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Hedrick, IA. You will handle urgent medical calls, verify location and details, and follow approved dispatch protocols to coordinate ambulance resources.

Responsibilities include providing protocol-based guidance, relaying critical information to responders, and documenting each call while maintaining quality standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for Hedrick, IA. You will handle urgent medical calls, verify location and details, and follow approved dispatch protocols to coordinate ambulance resources.

Responsibilities include providing protocol-based guidance, relaying critical information to responders, and documenting each call while maintaining quality standards.