Urgent Medical Dispatcher — 24/7 Crisis Response

County Emergency Communications; Gallagher (WV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Gallagher, WV is recruiting Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

The role may require CPR certification, sponsorship for training, and possibly certification as an EMS Dispatcher. A high school diploma or equivalent is commonly required, with additional certification as needed.

Qualifications

• High school diploma or recognized equivalent required; sponsored training may be available.
• Current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required; EMT/paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

Job description

County Emergency Communications in Gallagher, WV is recruiting Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

The role may require CPR certification, sponsorship for training, and possibly certification as an EMS Dispatcher. A high school diploma or equivalent is commonly required, with additional certification as needed.