EMS Dispatcher: Critical Rescue Communications Specialist

County Emergency Communications; Kegley (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Kegley, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role supports patient triage, provides protocol-based instructions, and ensures accurate documentation for quality review.

Responsibilities include confirming locations, prioritizing responses, and relaying critical details to responders. A high school diploma and CPR certification are commonly required; EMT credentials are not universally

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMD certification may be required before appointment.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Multitasking

De-escalation

Education

High school diploma or equivalent

CPR certification

Tools

Emergency dispatch system

Job description

County Emergency Communications in Kegley, WV, is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role supports patient triage, provides protocol-based instructions, and ensures accurate documentation for quality review.

Responsibilities include confirming locations, prioritizing responses, and relaying critical details to responders. A high school diploma and CPR certification are commonly required; EMT credentials are not universally