Emergency Medical Dispatcher: 24/7 Life-Saving Help

911 Emergency Communications; Covel (WV); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Covel, WV is seeking Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will receive calls, verify locations, determine priorities, and provide protocol-based instructions until responders arrive.

The position may involve overnight shifts, weekends, overtime, and continuous operation. Training and certification requirements vary by assignment and employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Covel, WV is seeking Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will receive calls, verify locations, determine priorities, and provide protocol-based instructions until responders arrive.

The position may involve overnight shifts, weekends, overtime, and continuous operation. Training and certification requirements vary by assignment and employer.