Urgent Medical Dispatch Specialist

County Emergency Communications; Higbee (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Higbee, Missouri seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources according to approved protocols.

The role requires EMS dispatch certification where required and CPR credentials, with consideration for ongoing training and professional development. The position may involve extended shifts and adherence to strict medical oversight standards.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required; CPR certification may be needed.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Higbee, Missouri seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources according to approved protocols.

The role requires EMS dispatch certification where required and CPR credentials, with consideration for ongoing training and professional development. The position may involve extended shifts and adherence to strict medical oversight standards.