Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Higginsville (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

County Emergency Communications in Higginsville, Missouri is hiring Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, gathering location and incident details, and applying approved protocols to prioritize responses.

Employees may work extended hours, nights, weekends or rotating schedules, with mandatory overtime as needed, and may obtain CPR certification and ongoing training to stay current.

Qualifications

• High school diploma or GED is commonly required.
• CPR certification and additional coursework may be required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

CPR certification

Job description

County Emergency Communications in Higginsville, Missouri is hiring Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, gathering location and incident details, and applying approved protocols to prioritize responses.

Employees may work extended hours, nights, weekends or rotating schedules, with mandatory overtime as needed, and may obtain CPR certification and ongoing training to stay current.