Emergency Medical Dispatcher - 24/7 Critical Dispatch

Emergency Telecommunicator Services; Hume (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continued education

Job summary

Emergency Telecommunicator Services in Hume, MO, seeks skilled Emergency Medical Dispatchers. The role involves handling urgent medical calls, verifying locations and details, and guiding responders using approved dispatch protocols.

Targets include protocol-based guidance, timely ambulance coordination, and accurate documentation. Training and certifications may be required by the hiring agency and could include CPR and EMS dispatcher credentials.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Hume, MO, seeks skilled Emergency Medical Dispatchers. The role involves handling urgent medical calls, verifying locations and details, and guiding responders using approved dispatch protocols.

Targets include protocol-based guidance, timely ambulance coordination, and accurate documentation. Training and certifications may be required by the hiring agency and could include CPR and EMS dispatcher credentials.