EMS Emergency Dispatcher - 24/7 Critical Care & Dispatch

Emergency Telecommunicator Services; Valles Mines (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Missouri to handle urgent medical calls, verify details, and coordinate ambulance resources. The role emphasizes protocol-driven guidance, accuracy, and patient safety, with potential for shift work and on-call duties.

Ideal candidates hold a high school diploma or GED, CPR certification, and EMD credentials where required by the posting; sponsorship may be available in some cases.

Qualifications

• High school diploma or GED required; EMT/paramedic not universal depending on vacancy.
• EMD certification or sponsorship may be required by the agency.
• CPR certification and related coursework may be required or preferred.

Responsibilities

• Receive and triage calls involving illness, injury or medical emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition and call details.
• Determine priority using the medical dispatch system and coordinate responses.
• Dispatch ambulance resources when assigned and provide protocol-based instructions.
• Relay patient and scene information to responders and document call processing.
• Participate in quality-review activities and maintain confidentiality.

Skills

Active listening

Strong communication

Ability to work under pressure

Education

High school diploma or GED

EMD certification preferred

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers in Missouri to handle urgent medical calls, verify details, and coordinate ambulance resources. The role emphasizes protocol-driven guidance, accuracy, and patient safety, with potential for shift work and on-call duties.

Ideal candidates hold a high school diploma or GED, CPR certification, and EMD credentials where required by the posting; sponsorship may be available in some cases.