EMS Dispatcher: Critical Medical Communications Pro

County Emergency Communications; Silva (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Silva, MO seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires working with approved dispatch protocols and maintaining patient confidentiality.

Candidates may need CPR certification and Emergency Medical Dispatcher credentials; shifts may include nights, weekends, and overtime per agency requirements.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

County Emergency Communications in Silva, MO seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role requires working with approved dispatch protocols and maintaining patient confidentiality.

Candidates may need CPR certification and Emergency Medical Dispatcher credentials; shifts may include nights, weekends, and overtime per agency requirements.