Urgent EMS Dispatcher: Coordinate Life-Saving Responders

County Emergency Communications; Newport Township (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for the Glen Lyon, PA area. Dispatchers gather patient and incident data, establish response priorities, and coordinate emergency medical resources according to approved protocols.

Responsibilities include receiving calls, verifying locations, asking condition-related questions, and relaying critical information to responders. CPR and EMT-related certifications may be required; some vacancies offer sponsored training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient''s location, callback number, and access details.
• Ask approved questions about the patient''s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for the Glen Lyon, PA area. Dispatchers gather patient and incident data, establish response priorities, and coordinate emergency medical resources according to approved protocols.

Responsibilities include receiving calls, verifying locations, asking condition-related questions, and relaying critical information to responders. CPR and EMT-related certifications may be required; some vacancies offer sponsored training.