24/7 Emergency Medical Dispatcher – Critical Care Coordination

County Emergency Communications; Gladwyne (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education and certification support

Shift premiums

Job summary

County Emergency Communications in Gladwyne, PA seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather incident details, determine priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, obtaining location and contact info, following medical dispatch protocols, and providing protocol-based instructions while maintaining patient confidentiality.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Gladwyne, PA seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather incident details, determine priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include receiving calls, obtaining location and contact info, following medical dispatch protocols, and providing protocol-based instructions while maintaining patient confidentiality.