Urgent Care Representative

BayCare Health System; Riverview (FL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

PTO

Tuition reimbursement

401k match

Performance bonuses

Community discounts

Résumé du poste

BayCare is seeking an Urgent Care Representative to support day-to-day operations at the Riverview location. This role focuses on accurate registrations, patient information capture, and facilitating efficient service in a fast-paced urgent care setting.

You will handle multiple systems, assist patients with questions, and help post charges and payments while contributing to a compassionate, team-oriented environment. Full-time hours and weekend rotations are included.

Qualifications

• High school diploma or equivalent required.
• At least 6 months of healthcare experience or 6 months of customer service experience.

Responsabilités

• Obtain accurate patient and client information for registrations.
• Complete accurate and timely registrations.
• Collect charges and payments and post them correctly.
• Work in multiple systems simultaneously to support urgent care operations.
• Answer patient and client questions.
• Distribute information including medical records to patients and clients.
• Perform other duties as assigned.

Connaissances

Customer Service

Healthcare knowledge

Formation

High School or Equivalent

Outils

Registration systems

Description du poste

BayCare is currently in search of our newest Urgent Care Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: BayCare Urgent Care Riverview
• Status: Full Time (non-exempt)
• Twelve (12) hour shift 8:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday and Sunday (or until the last patient leaves) with two days on, then two days off rotation.
• This will include every other weekend (Weekend Differential may apply)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Urgent Care Rep Is Responsible For

• Responsible for supporting the urgent care operation by obtaining accurate patient and client information
• Completing accurate and timely registrations
• Collecting and posting charges and payments
• Working in multiple systems simultaneously
• Answering patient and client questions
• Distributing information to patients and clients including medical record
• Performing other duties as assigned.

Required

Education

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled