Urgent Care Representative

Baycare; Riverview (FL); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match

Performance appraisals & bonuses

Community discounts

Résumé du poste

BayCare in Riverview is seeking an energetic Urgent Care Rep for the Medical Front Office role. This full-time position supports patient registrations, information collection, and billing questions in a fast-paced urgent care setting.

You will work 12-hour shifts, including weekends on a rotating schedule, with benefits like health, dental, vision, PTO, tuition reimbursement, and a 401(k) match. Join a community-focused Tampa Bay health system.

Qualifications

• Customer service experience or healthcare exposure is preferred.
• Ability to handle patient information accurately and discreetly.

Responsabilités

• Support urgent care operations by collecting accurate patient and client information.
• Complete registrations accurately and promptly.
• Collect and post charges and payments.
• Work in multiple systems simultaneously.
• Answer patient and client questions.
• Distribute information including medical records to patients and clients.
• Perform other duties as assigned.

Connaissances

Customer service

Formation

High School Diploma or Equivalent

Description du poste

Medical Front Office

Medical Front Office

Full Time

Riverview:Urgent Care

Details

BayCare is currently in search of our newest Urgent Care Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: BayCare Urgent Care Riverview
• Status: Full Time (non-exempt)
• Twelve (12) hour shift 8:00 AM to 8:00 PM Monday through Friday, 9:0 AM to 6:00 PM on Saturday and Sunday (or until the last patient leaves) with two days on, then two days off rotation.
• This will include every other weekend (Weekend Differential may apply)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Urgent Care Rep is responsible for:

• Responsible for supporting the urgent care operation by obtaining accurate patient and client information
• Completing accurate and timely registrations
• Collecting and posting charges and payments
• Working in multiple systems simultaneously
• Answering patient and client questions
• Distributing information to patients and clients including medical record
• Performing other duties as assigned.

RequiredEducation:

• High School or Equivalent

Experience:

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled