Medical Office Rep - Neurosurgery

BayCare Health System; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Annual bonus

Job summary

BayCare Health System in Clearwater, FL is seeking a Medical Office Representative to deliver outstanding customer service and support for our physician offices. This full-time role supports the health care team, greets patients, collects information, schedules appointments, and assists with billing questions.

The position offers a Monday–Friday schedule, benefits including health, dental, and vision insurance, PTO, tuition reimbursement, 401(k) match, annual bonuses, and community discounts.

Qualifications

• Minimum 6 months of healthcare experience or 6 months of customer service experience.
• Strong interpersonal and communication skills for front-d desk and patient interactions.
• Ability to handle patient inquiries and scheduling with accuracy.

Responsibilities

• Greets and checks in patients.
• Obtains patient information and schedules appointments.
• Assists with patient inquiries and other procedures as needed.
• Handles billing questions and collects payments.
• Sorts and distributes mail and copies medical records.

Skills

Customer service

Healthcare experience

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well‑being of our communities as Tampa Bay's leading multi‑specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Clearwater, FL
• Status: Full Time (non-exempt)
• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)
• Weekend Work: None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

Education:

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled