Urgent Care Front Desk Specialist - Patient Access

Baycare; Riverview (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match

Performance appraisals & bonuses

Community discounts

Job summary

BayCare in Riverview is seeking an energetic Urgent Care Rep for the Medical Front Office role. This full-time position supports patient registrations, information collection, and billing questions in a fast-paced urgent care setting.

You will work 12-hour shifts, including weekends on a rotating schedule, with benefits like health, dental, vision, PTO, tuition reimbursement, and a 401(k) match. Join a community-focused Tampa Bay health system.

Qualifications

• Customer service experience or healthcare exposure is preferred.
• Ability to handle patient information accurately and discreetly.

Responsibilities

• Support urgent care operations by collecting accurate patient and client information.
• Complete registrations accurately and promptly.
• Collect and post charges and payments.
• Work in multiple systems simultaneously.
• Answer patient and client questions.
• Distribute information including medical records to patients and clients.
• Perform other duties as assigned.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

BayCare in Riverview is seeking an energetic Urgent Care Rep for the Medical Front Office role. This full-time position supports patient registrations, information collection, and billing questions in a fast-paced urgent care setting.

You will work 12-hour shifts, including weekends on a rotating schedule, with benefits like health, dental, vision, PTO, tuition reimbursement, and a 401(k) match. Join a community-focused Tampa Bay health system.