Medical Office Rep - General Surgery

BayCare Health System; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Tuition reimbursement

401k match

Annual bonus

Community discounts

Job summary

BayCare Health System in Clearwater, FL is seeking a Medical Office Rep to provide outstanding customer service in a busy outpatient setting. You will greet patients, verify information, and schedule appointments while supporting physicians and care teams.

The role emphasizes accurate data collection, patient communication, and billing assistance, with a full-time, non-exempt schedule and a benefits package. Training is available to ensure smooth daily operations.

Qualifications

• 6 months of healthcare experience or 6 months of customer service experience.
• Highly preferred medical front desk experience.
• Excellent communication and organizational skills required.

Responsibilities

• Greet and sign in patients.
• Obtain patient information and schedule appointments.
• Assist with patient inquiries and other procedures as needed.
• Handle billing questions and collect/post payments.
• Sort and distribute mail and copy medical records.

Skills

Healthcare experience

Customer service

Medical front desk

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Clearwater, FL - General Surgery
• Status: Full Time (non-exempt)
• Shift: Mon - Fri 8:00 AM - 5:00 PM (May Vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questionsEnsures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Education

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service
• Highly preferred medical front desk experience

Equal Opportunity Employer Veterans/Disabled