Urgent Care Technician (Per Diem, Multiple Locations)

Cape Cod Healthcare; Hyannis (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Cape Cod Healthcare is seeking an Urgent Care technician to support providers and nurses in delivering patient care. The role involves direct patient care, data collection, and assisting with intake, EKGs, wound care, and point-of-care testing under nursing supervision.

Responsibilities include room preparation, equipment familiarity, and occasional patient registration duties. Per diem hours require flexibility to float between UC locations across Cape Cod.

Qualifications

• English fluency required.
• Eligible MA CNA/EMT/Paramedic licensure.
• 1–3 years direct patient care in urgent care or healthcare setting.
• Current BLS certification.

Responsibilities

• Provide direct patient care and collect data under the nurse's direction.
• Complete intake with vitals, EKGs, DME, wound care, POCT, and ear irrigations.
• Assist with cleaning, stocking, and room preparation; orient UC techs.
• May assist with patient registration and answering calls.
• Float to multiple UC locations as needed.

Skills

English proficiency

Education

Massachusetts CNA license

Massachusetts EMT/Paramedic license

RN track with 2 clinical rotations

BLS certification

Job description

Purpose of Position: Performs as a member of the Urgent Care Team to assist Providers and staff nurses in providing care to Urgent Care patients in accordance with established policies and procedures.

Description

• Participates as a frontline caregiver to patients in Urgent Care
• Provides direct patient care and collects physical, psychological, and social patient data under the Nurse's direction.
• Assists in direct patient care according to the policy and procedures of Urgent Care. This includes but is not limited to: Complete Intake to include vital signs, EKGs, Durable Medical Equipment application, Wound Care, Point of Care Testing, and Ear Irrigations.
• Is familiar with equipment in the department and the location of all items.
• Assesses personal and learning development needs. Maintains documentation of current and ongoing professional development activities. Regularly updates knowledge of techniques and regulations appropriate to the ages of the patients served.
• Orient other UC Techs to the unit as assigned by the manager.
• Performs other work-related tasks and activities as assigned or requested by the manager.
• Assist with cleaning and preparation of exam rooms as needed including stocking rooms and organization of incoming supplies.
• May assist in patient registration, intake, and answering phone calls at the center.
• Perform other work duties as requested.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.

Qualifications

• Ability to read, write, and communicate in English
• Must meet at least one of the following qualifications:
• Currently licensed as a CNA in MA with at least one year of patient care experience
• Currently licensed as an EMT or Paramedic in MA
• Previous experience as a Medical Assistant
• Currently enrolled in an accredited RN program OR Healthcare Track program with at least 2 clinical rotations
• Has 1-3 years of direct patient care experience within an Urgent Care, Physician’s Office, or Healthcare setting.
• (BLS) - Current Basic Life Support certification

Schedule Details

Schedule Details: Per Diem Hours, Rotating Days/Evenings, Every Other Weekend & Occasional Holidays - Must be available to float to (3) or more UC locations - (Sandwich, Hyannis, Falmouth, Harwich, & Plymouth, Seasonal: Orleans)

Organization: Medical Affiliates of Cape Cod

Primary Location: Massachusetts-Hyannis

Department: MAC-Hyannis Urgent Care

Annual/Hourly: Hourly

Hiring Pay Range: 20 - 25