Urgent Care Practice Assistant (Per Diem)

massgeneralbrigham; Foxborough (MA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Onsite position

Job summary

Mass General Brigham is seeking a flexible Practice Assistant II for a per diem role in the urgent care setting at 20 Patriot Place. The position focuses on full patient registration, check-in/out, scheduling, and patient communication, with on-site responsibilities and rotating shifts.

Ideal candidates have 2-3 years of office experience, a high school diploma, strong multitasking and communication skills, and comfort using EPIC for scheduling and billing.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of office experience required.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet patients and respond to routine inquiries.
• Manage phone calls and message routing.
• Process billing forms and EPIC documentation.
• Request medical records and lab results.
• Assist with training staff and advanced scheduling.

Skills

Microsoft Office

Customer service

Multitasking

Communication

Phone skills

Education

High School Diploma

Tools

EPIC

Job description

Mass General Brigham is seeking a flexible Practice Assistant II for a per diem role in the urgent care setting at 20 Patriot Place. The position focuses on full patient registration, check-in/out, scheduling, and patient communication, with on-site responsibilities and rotating shifts.

Ideal candidates have 2-3 years of office experience, a high school diploma, strong multitasking and communication skills, and comfort using EPIC for scheduling and billing.