Urgent Care Patient Service Specialist (Per Diem)

Scripps Health; California; In loco; USD 30.000 - 39.000; Tempo pieno

Descrizione del lavoro

Scripps Health in California is seeking a Patient Service Specialist - ED for the Urgent Care department at Scripps Clinic Torrey Pines. This casual per diem role involves front-line registration, eligibility checks, and coordinating patient flow to ensure a positive patient experience.

You'll handle check-in/out, verify demographics and insurance, and assist with billing inquiries, appointments, and referrals, while supporting the clinical team in delivering high-quality care.

Competenze

• Experience in front-desk patient registration and check-in processes.
• Ability to verify patient demographics and insurance information.
• Comfort handling payments and basic billing inquiries.
• Strong customer service and clear communication with patients and staff.

Mansioni

• Interact with patients, payers, and providers to gather information for accurate registration.
• Receive and route messages and handle billing inquiries as needed.
• Manage patient check-in and check-out, verify demographics and insurance, collect responsibility, and assist with end-of-day reporting.
• Assist with HPE eligibility discussions and price estimates for patients.
• Schedule and reschedule patient appointments according to guidelines.
• Coordinate scheduling, meeting, and travel needs; assist with reports as needed.
• Display proactive customer service by listening to patients and involving leadership when needed.
• Support clinical staff as a member of the patient care team.

Conoscenze

Customer service

Communication

Insurance verification

Registration & check-in

Scheduling

Formazione

High school diploma or equivalent

Descrizione del lavoro

Scripps Health in California is seeking a Patient Service Specialist - ED for the Urgent Care department at Scripps Clinic Torrey Pines. This casual per diem role involves front-line registration, eligibility checks, and coordinating patient flow to ensure a positive patient experience.

You'll handle check-in/out, verify demographics and insurance, and assist with billing inquiries, appointments, and referrals, while supporting the clinical team in delivering high-quality care.