Urgent Care Patient Registration Specialist

Fairview Health Services; Brooklyn Park (MN); On-site; USD 22,000 - 30,000; Full time

Job summary

Fairview Health Services in Brooklyn Park, MN is seeking a Patient Registration Representative to join the Urgent Care team. This 1.0 FTE role includes greeting patients, verifying insurance, scheduling, and handling demographics and payments at the front desk.

You will be the first point of contact, ensuring a welcoming experience and accurate registration, while complying with regulations and contributing to a smooth patient flow during clinic hours.

Qualifications

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Education

High School graduate or equivalent

Job description

Fairview Health Services in Brooklyn Park, MN is seeking a Patient Registration Representative to join the Urgent Care team. This 1.0 FTE role includes greeting patients, verifying insurance, scheduling, and handling demographics and payments at the front desk.

You will be the first point of contact, ensuring a welcoming experience and accurate registration, while complying with regulations and contributing to a smooth patient flow during clinic hours.