Compassionate Patient Registration & Scheduling Specialist

Fairview Health Services; Prior Lake (MN); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

Life insurance

Short-term and long-term disability

PTO and Sick and Safe Time

Tuition reimbursement

Retirement

Early wage access

More benefits

Job summary

Fairview Health Services in Prior Lake, MN is seeking a Patient Registration Representative to join our Primary Care Clinic team. This 0.6FTE position handles patient check-in, verifies insurance, schedules appointments, and collects financial information to ensure smooth patient flow.

As the first point of contact, you will greet patients, verify demographics, discuss coverage and co-pays, and maintain accurate accounts. The role offers full benefits and a daytime schedule with no weekends.

Qualifications

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co-pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Medical terminology course

Job description

Fairview Health Services in Prior Lake, MN is seeking a Patient Registration Representative to join our Primary Care Clinic team. This 0.6FTE position handles patient check-in, verifies insurance, schedules appointments, and collects financial information to ensure smooth patient flow.

As the first point of contact, you will greet patients, verify demographics, discuss coverage and co-pays, and maintain accurate accounts. The role offers full benefits and a daytime schedule with no weekends.