Patient Registration & Scheduling Specialist

Fairview Health Services; Apple Valley (MN); Presencial; USD 38 000 - 46 000; Tempo integral

Resumo da oferta

Fairview Health Services in Apple Valley, MN is hiring a Patient Registration Representative for a full-time 80-hour biweekly schedule. Clinic hours are Mon–Thu 7:00 AM–6:00 PM and Fri 7:00 AM–5:00 PM, with no weekends.

The role involves greeting patients, registering and scheduling, verifying insurance and demographics, and maintaining accurate accounts. Responsibilities include informing patients about coverage and copays, monitoring balances, addressing questions, and ensuring compliance with

Qualificações

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsabilidades

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Conhecimentos

Customer service

Communication

Data entry

Formação académica

High School diploma or equivalent

Medical terminology course

Descrição da oferta de emprego

Fairview Health Services in Apple Valley, MN is hiring a Patient Registration Representative for a full-time 80-hour biweekly schedule. Clinic hours are Mon–Thu 7:00 AM–6:00 PM and Fri 7:00 AM–5:00 PM, with no weekends.

The role involves greeting patients, registering and scheduling, verifying insurance and demographics, and maintaining accurate accounts. Responsibilities include informing patients about coverage and copays, monitoring balances, addressing questions, and ensuring compliance with