Urgent Care Front Desk Receptionist

Nextcare-Urgent-Car; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) Plan

Paid time off

Employee assistance program

Job summary

NextCare Urgent Care in Phoenix is seeking an energetic Medical Front Office Receptionist to be the first contact for patients in a busy clinic. You will collect personal and insurance data, enter information into the EMR, schedule appointments, and assist the back office as needed.

The ideal candidate has at least two years of front office or registration experience in healthcare, strong customer service, multitasking, and the ability to work in a team.

Qualifications

• Minimum high school diploma or GED required.
• Minimum two years of registration or front office experience in a physician's office, hospital emergency department and/or urgent care.
• Typing and computer proficiency in Windows-based software.
• Ability to multitask, provide quality customer service, prioritize and think critically.

Responsibilities

• Obtain personal and insurance data from patients and input into the EMR system.
• Monitor patient flow, place patients into rooms, and communicate wait times.
• Complete insurance forms for registration to ensure proper reimbursement.
• Prepare daily deposits, reconciliations and daily statistics.
• Maintain front office supplies and ensure equipment functions properly.
• Answer phones with high-quality customer service.
• Keep waiting areas and restrooms clean and present a positive image.
• Manage patient appointments scheduled via the NextCare website.

Skills

Multitasking

Customer service

Prioritization

Critical thinking

Education

High school diploma or GED

Tools

EMR system

Windows-based software

Job description

NextCare Urgent Care in Phoenix is seeking an energetic Medical Front Office Receptionist to be the first contact for patients in a busy clinic. You will collect personal and insurance data, enter information into the EMR, schedule appointments, and assist the back office as needed.

The ideal candidate has at least two years of front office or registration experience in healthcare, strong customer service, multitasking, and the ability to work in a team.