Urgent Care Front Desk Specialist

Nextcare-Urgent-Car; Broomfield (CO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) Plan

Paid time off

Job summary

NextCare Urgent Care is seeking a friendly Medical Front Office Receptionist to be the first point of contact for patients in our fast-paced clinic. You will manage registrations, schedule appointments, collect information, and support the front desk operations to ensure smooth patient flow.

Ideal candidates have at least two years in front office roles in healthcare, strong computer skills, and a commitment to quality customer service.

Qualifications

• Education: Minimum of a high school diploma or GED is required.
• Experience: Minimum two years experience in registration or front office in a physician's office, hospital emergency department and/or urgent care setting. Typing and computer proficiency in Windows based software.
• Skills: Ability to multi-task, provide quality customer service, prioritize and critical thinking.

Responsibilities

• Obtain personal and insurance data from patients and input into EMR.
• Monitor patient flow and place patients into rooms as needed.
• Complete insurance forms for registration to ensure proper reimbursement.
• Prepare daily deposit, reconciliation, and daily statistics.
• Maintain front desk supplies and equipment functioning.
• Answer phones with quality customer service.
• Manage patient appointments scheduled via the NextCare website.
• Educate patients on NextCare services.

Skills

Multitask

Customer service

Prioritization

Critical thinking

Education

High school diploma or GED

Job description

NextCare Urgent Care is seeking a friendly Medical Front Office Receptionist to be the first point of contact for patients in our fast-paced clinic. You will manage registrations, schedule appointments, collect information, and support the front desk operations to ensure smooth patient flow.

Ideal candidates have at least two years in front office roles in healthcare, strong computer skills, and a commitment to quality customer service.