Urgent Care Front Desk Specialist

Nextcare-Urgent-Car; Scottsdale (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Health Savings Account (HSA)

401(k) Plan

Dental insurance

Vision insurance

Short/Long-term disability

Résumé du poste

NextCare Urgent Care in Scottsdale, AZ is seeking a Medical Front Office Receptionist who thrives in a fast-paced, team-driven environment. You will be the first contact for patients, manage check-ins, verify insurance information, and coordinate with the back office to ensure smooth operations.

The role requires at least two years in a clinical front desk setting, strong typing and computer skills, and a commitment to high-quality customer service.

Qualifications

• Minimum two years in registration or front office in a physician's office, hospital emergency department and/or urgent care setting.
• Typing and computer proficiency in Windows based software.
• Ability to multi-task, provide quality customer service, prioritize and critical thinking.

Responsabilités

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Ensures an adequate stock of front office supplies and proper functioning of equipment.
• Answers telephone utilizing quality customer service skills.
• Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
• Manages patient appointments scheduled via the NextCare website

Connaissances

Typing

Customer service

Multi-tasking

Prioritization

Critical thinking

Formation

High school diploma or GED

Outils

EMR system

Windows-based software

Description du poste

NextCare Urgent Care in Scottsdale, AZ is seeking a Medical Front Office Receptionist who thrives in a fast-paced, team-driven environment. You will be the first contact for patients, manage check-ins, verify insurance information, and coordinate with the back office to ensure smooth operations.

The role requires at least two years in a clinical front desk setting, strong typing and computer skills, and a commitment to high-quality customer service.