Urgent Care Front Desk Coordinator

NextCare; College Station (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid time off

Job summary

NextCare Urgent Care is seeking a proactive Medical Front Office Receptionist to join our team in a fast-paced environment. You will gather patient and insurance details and enter data into our EMR system, while guiding patient flow and room assignments to ensure efficient throughput.

Ideal candidates bring at least two years in front office roles within healthcare settings, adept typing skills, and strong customer service focus.

Qualifications

• Minimum of a high school diploma or GED is required.
• Minimum two years experience in registration or front office in a physician's office, hospital emergency department and/or urgent care setting.
• Typing and computer proficiency in Windows based software.
• Ability to multi-task, provide quality customer service, prioritize and critical thinking.

Responsibilities

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Answers telephone utilizing quality customer service skills.
• Maintains clean and professional front office and waiting areas.

Skills

Multi-tasking

Customer service

Prioritization

Critical thinking

Education

High school diploma or GED

Job description

NextCare Urgent Care is seeking a proactive Medical Front Office Receptionist to join our team in a fast-paced environment. You will gather patient and insurance details and enter data into our EMR system, while guiding patient flow and room assignments to ensure efficient throughput.

Ideal candidates bring at least two years in front office roles within healthcare settings, adept typing skills, and strong customer service focus.