Urgent Care Front Office Specialist — Patient Flow

Nextcare-Urgent-Car; Fort Worth (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Health savings account

Dental

Vision

Life insurance

Disability insurance

401(k) Plan

Paid time off

Job summary

NextCare Urgent Care is seeking a Medical Front Office Receptionist for a fast-paced clinic. You will greet patients, collect insurance data, input into EMR, monitor flow, schedule appointments and support front/back office operations.

Education: high school diploma or GED; Experience: minimum two years in registration/front office in a physician's office, hospital ED, or urgent care. Requires multi-tasking, customer service and basic computer skills. Full-time with benefits.

Qualifications

• Minimum high school diploma or GED required.
• Minimum two years of registration/front office experience in a physician's office, hospital ED, or urgent care.
• Typing and computer proficiency in Windows-based software.

Responsibilities

• Obtain personal and insurance data from the patient and input into the EMR system.
• Monitors the flow of patients and places patients into rooms as needed.
• Completes insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Answers telephone with quality customer service skills.
• Ensures front office area is clean and reflects a positive image of NextCare.
• Manages patient appointments scheduled via the NextCare website.
• Notifies back office immediately of urgent medical concerns a patient may be experiencing.
• Educates patients on services offered by NextCare for their current or next visit.

Skills

Multi-tasking

Customer service

Prioritization

Education

High school diploma or GED

Tools

EMR system

Job description

NextCare Urgent Care is seeking a Medical Front Office Receptionist for a fast-paced clinic. You will greet patients, collect insurance data, input into EMR, monitor flow, schedule appointments and support front/back office operations.

Education: high school diploma or GED; Experience: minimum two years in registration/front office in a physician's office, hospital ED, or urgent care. Requires multi-tasking, customer service and basic computer skills. Full-time with benefits.