Medical Receptionist: Insurance Verification & Billing Pro

American Family Care; Rocky Hill (CT); Vor Ort; USD 18.000 - 30.000; Vollzeit

Benefits dieser Stelle

Mental Health Coverage

HSA with employer contributions

Disability & Life Insurance

401(k) with Employer Match

Paid Time Off starting at 152 hours/yr

Employee Assistance Program

Uniform Allowance + Verizon Discount

Zusammenfassung

American Family Care seeks a Medical Receptionist focused on insurance verification and revenue recovery at our front desk. You will verify coverage prior to services, explain costs to patients, and resolve billing issues to support clinic revenue and patient care.

You will greet patients, schedule, collect payments, and ensure HIPAA-compliant records while delivering compassionate service in a fast-paced urgent care environment.

Qualifikationen

• Experience with insurance verification and medical billing in a healthcare setting.
• Ability to explain complex insurance concepts to patients with clarity and empathy.
• Attention to detail to prevent billing errors and claim denials.

Aufgaben

• Verify insurance coverage before services to prevent denials and maximize revenue.
• Explain costs and billing processes clearly to patients and families.
• Identify and resolve insurance discrepancies and billing issues promptly.
• Deliver exceptional customer service and maintain patient satisfaction during financial conversations.
• Greet patients professionally and be the face of AFC at the front desk.
• Process payments, schedule appointments, and manage patient check-ins efficiently.
• Maintain patient information with HIPAA-compliant recordkeeping.

Kenntnisse

Insurance verification

Medical billing

Customer service

EMR systems

Detail-oriented

HIPAA compliance

Ausbildung

High school diploma

X-Ray Tech / Medical Assistant cert

Tools

Medical billing software

EMR software

Jobbeschreibung

American Family Care seeks a Medical Receptionist focused on insurance verification and revenue recovery at our front desk. You will verify coverage prior to services, explain costs to patients, and resolve billing issues to support clinic revenue and patient care.

You will greet patients, schedule, collect payments, and ensure HIPAA-compliant records while delivering compassionate service in a fast-paced urgent care environment.