Urgent Care Front Desk & Insurance Verification Pro

American Family Care, Inc.; Dedham (MA); On-site; USD 26,174 - 30,996; Full time

Benefits offered by this job

401(k) with Employer Match

Health, Dental & Vision Insurance

Paid Time Off starting at 152 hours/year

Employee Assistance Program

Training & Development

Job summary

American Family Care, Inc. in Dedham, Massachusetts is seeking a Medical Receptionist to manage front desk operations with a focus on insurance verification. You’ll be the first point of contact for patients and ensure a smooth billing process, contributing to both patient satisfaction and clinic revenue.

The ideal candidate will have experience in medical billing and demonstrate excellent problem-solving skills while maintaining a positive attitude. Competitive salary and extensive benefits package are offered, including health insurance and a 401(k) plan.

Qualifications

• Experience with insurance verification is non-negotiable.
• Ability to explain insurance concepts clearly to patients.
• Tech-savvy and detail-oriented to avoid billing errors.

Responsibilities

• Verify insurance coverage before services are provided.
• Explain billing processes and resolve discrepancies.
• Greet patients warmly and manage check-ins efficiently.

Skills

Insurance verification

Medical billing

Customer service

Detail-oriented

Problem-solving

Education

High school diploma preferred

X-Ray Tech or Medical Assistant certification

Tools

Medical billing software

EMR systems

Job description

American Family Care, Inc. in Dedham, Massachusetts is seeking a Medical Receptionist to manage front desk operations with a focus on insurance verification. You’ll be the first point of contact for patients and ensure a smooth billing process, contributing to both patient satisfaction and clinic revenue.

The ideal candidate will have experience in medical billing and demonstrate excellent problem-solving skills while maintaining a positive attitude. Competitive salary and extensive benefits package are offered, including health insurance and a 401(k) plan.