Insurance-Savvy Medical Receptionist: Front Desk & Billing

American Family Care, Inc.; Smyrna (TN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Paid time off

Mental Health & Prescription Coverage

Short & Long-Term Disability

Health Savings Account (HSA)

Uniform Allowance

Job summary

American Family Care, Inc. is hiring a Medical Receptionist in Smyrna, Tennessee. This role is crucial in verifying insurance coverage and advising on costs to optimize patient satisfaction and clinic revenue. You will manage front desk operations, resolve billing issues, and ensure compliance with HIPAA. Benefits include health insurance, a 401(k) with matching, training opportunities, and a clear career path for advancement. Join a team that's innovating urgent care in the U.S.

Qualifications

• Experience with insurance verification and medical billing required.
• Ability to explain complex insurance concepts with empathy.
• Detail-oriented to prevent errors in insurance ID.

Responsibilities

• Verify coverage before services are provided.
• Explain costs and billing processes to patients.
• Identify and resolve insurance discrepancies proactively.
• Process payments and manage patient check-ins efficiently.
• Maintain organized records while following HIPAA regulations.

Skills

Insurance verification

Customer service

Attention to detail

Problem-solving

Medical billing software

Education

High school diploma

Job description

American Family Care, Inc. is hiring a Medical Receptionist in Smyrna, Tennessee. This role is crucial in verifying insurance coverage and advising on costs to optimize patient satisfaction and clinic revenue. You will manage front desk operations, resolve billing issues, and ensure compliance with HIPAA. Benefits include health insurance, a 401(k) with matching, training opportunities, and a clear career path for advancement. Join a team that's innovating urgent care in the U.S.