Urgent Care Front Desk (Haitian Creole)

Lasante-Health-Center; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

LaSante Health Center in New York is seeking a Front Desk Receptionist to provide excellent customer service, greet patients, manage appointments, and handle inquiries. You will maintain a welcoming reception area and coordinate with clinical staff to ensure smooth clinic operations.

The ideal candidate speaks Haitian Creole, demonstrates strong communication, and can navigate medical terminology. Responsibilities include answering phones, updating patient records, and assisting with basic

Qualifications

• Fluent in Haitian Creole.
• Customer service skills.
• Familiarity with medical terminology.

Responsibilities

• Greet patients professionally in person and over the phone.
• Answer questions and refer issues as needed.
• Optimize provider schedules and patient satisfaction through efficient scheduling.
• Notify providers of patient arrivals.
• Retrieve and update patient records to ensure up‑to‑date information.
• Verify and collect patient charges while filing third‑party claims.

Skills

Customer service

Medical terminology

Haitian Creole

Job description

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities

• Greet patients professionally both in person and over the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications

• Fluent in Haitian Creole
• Customer service skills
• Familiarity with medical terminology