Medical Front Desk Coordinator

LaSante Health Center; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

LaSante Health Center in New York, NY is seeking a Medical Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate greets patients warmly, handles phone calls, and supports efficient clinic operations using basic medical terminology.

Fluency in Haitian Creole is required, along with strong communication and organizational skills. Experience with insurance processing and patient record management is a plus, and the role

Qualifications

• Fluent in Haitian Creole.
• Customer service skills.
• Familiarity with medical terminology.

Responsibilities

• Greet patients professionally in person and over the phone.
• Refer questions or issues appropriately and promptly.
• Optimize provider schedules and improve patient satisfaction through efficient scheduling.
• Notify providers of patient arrivals.
• Update and retrieve patient records to ensure accurate treatment information.
• Verify patient financial records and collect charges while filing and expediting third-party claims.

Skills

Haitian Creole fluency

Customer service skills

Medical terminology familiarity

Job description

LaSante Health Center in New York, NY is seeking a Medical Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate greets patients warmly, handles phone calls, and supports efficient clinic operations using basic medical terminology.

Fluency in Haitian Creole is required, along with strong communication and organizational skills. Experience with insurance processing and patient record management is a plus, and the role