Medical Front Desk (8-4) Haitian Creole

LaSante Health Center; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

LaSante Health Center in New York seeks a Front Desk Receptionist to greet patients, manage appointments, and handle inquiries, ensuring smooth clinic operations.

The ideal candidate will provide warm, professional service, maintain a welcoming reception area, and support billing and administrative tasks to keep daily operations efficient.

Qualifications

• Fluent in Haitian Creole
• Customer service skills
• Familiarity with medical terminology

Responsibilities

• Greet patients in person and by phone
• Refer questions and issues promptly
• Schedule providers' appointments to optimize capacity
• Notify providers of patient arrivals
• Update and retrieve patient records to ensure accurate information
• Verify charges and assist with third-party claims

Skills

Haitian Creole

Customer service

Medical terminology

Job description

Haitian Creole

Medical Front Desk

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities:

• Greet patients professionally both in person and over the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications:

• Fluent in Haitian Creole
• Customer service skills
• Familiarity with medical terminology