Urgent Care Front Desk (Haitian Creole)

LaSante Health Center; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

LaSante Health Center in New York, NY is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The role requires greeting patients warmly and maintaining a welcoming reception area.

You will also handle phone calls, perform administrative tasks, and support smooth clinic operations by coordinating provider schedules and updating patient records.

Qualifications

• Fluent in Haitian Creole.
• Strong customer service skills.
• Familiarity with medical terminology.

Responsibilities

• Greet patients professionally in person and over the phone.
• Answer queries or refer questions as needed.
• Coordinate provider schedules to optimize patient satisfaction.
• Notify providers of patient arrivals.
• Update and retrieve patient records to ensure accurate information.
• Verify patient charges and assist with filing third-party claims.

Skills

Haitian Creole

Customer service

Medical terminology

Job description

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities:

• Greet patients professionally both in person and over the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications:

• Fluent in Haitian Creole
• Customer servic e skills
• Familiarity with medical terminology