Urgent Care Front Desk Coordinator (Part-Time)

kansashealthsystem; Gladstone (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Creekwood Family Care is seeking a Part-time Patient Service Representative to join its ambulatory clinic team. You will greet patients, check them in, verify insurance, schedule appointments, and support MyChart/EMR workflows to ensure a smooth visit.

The role emphasizes front-desk coordination, high-volume phone reception, and accurate point-of-service collections while maintaining patient confidentiality and a friendly patient experience.

Qualifications

• High School Diploma or GED.
• 1+ year of customer service or health care experience.
• Ability to maintain patient confidentiality.

Responsibilities

• Greet and check in patients and visitors.
• Answer calls and handle scheduling and MyChart/EMR requests.
• Collect copays and verify insurance.
• Prepare patient registrations and assist with rooming and checkout.
• Support front desk operations and maintain patient experience.

Skills

Customer service

Communications

English proficiency

Education

High School Diploma or GED

College coursework toward Associate's or Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Job description

Creekwood Family Care is seeking a Part-time Patient Service Representative to join its ambulatory clinic team. You will greet patients, check them in, verify insurance, schedule appointments, and support MyChart/EMR workflows to ensure a smooth visit.

The role emphasizes front-desk coordination, high-volume phone reception, and accurate point-of-service collections while maintaining patient confidentiality and a friendly patient experience.