Patient Concierge & Scheduling Expert

The University of Kansas Health System; Gladstone (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

The University of Kansas Health System is seeking a Patient Service Representative for Creekwood Family Care. This part-time role supports front desk operations, check-in, scheduling, copay collection, and MyChart/EMR tasks to ensure a seamless patient experience.

Responsibilities include greeting patients, managing appointments, and assisting the care team with daily patient flow, while maintaining confidentiality and delivering strong customer service in a busy ambulatory setting.

Qualifications

• High School Graduate or GED.
• 1 or more years customer service or health care experience.
• Ability to maintain patient confidentiality.

Responsibilities

• Greet and check in patients, answer calls, copay collection.
• Schedule appointments and manage MyChart/EMR requests.
• Provide front desk coverage and support scheduling workflows.

Skills

Customer service

Healthcare experience

Confidentiality

Education

High School Diploma

GED

College coursework

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

The University of Kansas Health System is seeking a Patient Service Representative for Creekwood Family Care. This part-time role supports front desk operations, check-in, scheduling, copay collection, and MyChart/EMR tasks to ensure a seamless patient experience.

Responsibilities include greeting patients, managing appointments, and assisting the care team with daily patient flow, while maintaining confidentiality and delivering strong customer service in a busy ambulatory setting.