Urgent Care Front Desk Receptionist

NextCare; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Plan benefits

Paid time off benefits

Job summary

NextCare Dallas is seeking a friendly Medical Front Office Receptionist to join our fast-paced clinic. You will be the first point of contact for patients, manage registrations, scheduling, and patient flow while delivering exceptional customer service.

This role requires at least a high school diploma and two years front office experience in healthcare, proficiency with EMR systems, and the ability to multitask in a team setting.

Qualifications

• Minimum high school diploma or GED required.
• Minimum two years' experience in registration or front office in a physician's office, hospital emergency department or urgent care.
• Typing and computer proficiency in Windows-based software.
• Ability to multi-task and deliver quality customer service.

Responsibilities

• Obtain personal and insurance data and input into EMR system.
• Monitor patient flow and place patients into rooms as needed.
• Complete insurance forms for registration to ensure proper reimbursement.
• Prepare daily deposit, reconciliation, and daily statistics.
• Ensure adequate stock of front office supplies and proper functioning of equipment.
• Answer telephone with quality customer service skills.
• Manage patient appointments scheduled via the NextCare website.
• Educate patients on services offered by NextCare for their visit.
• Notify Clinic Manager of any patient or employee safety concerns.
• Cross-train and assist back office staff as needed.

Skills

Multitasking

Customer service

Prioritization

Critical thinking

Education

High school diploma or GED

Job description

NextCare Dallas is seeking a friendly Medical Front Office Receptionist to join our fast-paced clinic. You will be the first point of contact for patients, manage registrations, scheduling, and patient flow while delivering exceptional customer service.

This role requires at least a high school diploma and two years front office experience in healthcare, proficiency with EMR systems, and the ability to multitask in a team setting.