Urgent Care Front Desk Specialist

NextCare; Phoenix (AZ); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical

Health Savings Account

Dental

Vision

Life Insurance

Disability (Short/Long Term)

Employee Assistance Program

Paid Time Off

401(k) Plan

Shift differential

Zusammenfassung

NextCare Urgent Care is seeking a energetic Medical Front Office Receptionist to thrive in a fast-paced team environment. You will collect patient data, verify insurance, schedule appointments and enter information into the EMR system to ensure efficient registration and reimbursement.

Ideal candidates have at least two years of front office experience in healthcare, a high school diploma, strong multi-tasking and customer service skills.

Qualifikationen

• Minimum of a high school diploma or GED is required.
• Minimum two years experience in registration or front office in a physician's office, hospital emergency department and/or urgent care setting.
• Typing and computer proficiency in Windows based software.

Aufgaben

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Ensures an adequate stock of front office supplies and proper functioning of equipment.
• Answers telephone utilizing quality customer service skills.
• Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
• Manages patient appointments scheduled via the NextCare website
• Notifies back office immediately of any urgent medical concerns a patient may be experiencing
• Educates patients on services offered by NextCare for their current or next visit
• Promptly notifies the Clinic Manager of any patient or employee safety concerns.
• Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Participates in education programs and attends meetings as required.
• Participates in the orientation and/or training of newly hired personnel.
• Performs other related duties as assigned or described by Company policy to include assisting back office team members within scope of practice.

Kenntnisse

Multi-tasking

Customer service

Prioritization

Critical thinking

Ausbildung

High school diploma or GED

Tools

EMR system

Windows-based software

Jobbeschreibung

NextCare Urgent Care is seeking a energetic Medical Front Office Receptionist to thrive in a fast-paced team environment. You will collect patient data, verify insurance, schedule appointments and enter information into the EMR system to ensure efficient registration and reimbursement.

Ideal candidates have at least two years of front office experience in healthcare, a high school diploma, strong multi-tasking and customer service skills.