Urgent Care Front Desk Specialist

Nextcare-Urgent-Car; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

401(k) Plan

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

NextCare Urgent Care is seeking an energetic Medical Front Office Receptionist to thrive in a fast-paced clinic and work well in a team. As the first contact, you will greet patients, collect insurance and personal data, and support the front desk operations.

You will input data into the EMR, schedule appointments, process registrations, and help with deposits and daily reconciliations. Strong multitasking, customer service, and computer skills are essential.

Qualifications

• Education as stated: high school diploma or GED.
• Minimum two years in registration or front office in medical setting.
• Typing and computer proficiency in Windows-based software.

Responsibilities

• Obtain personal and insurance data from patients and input into EMR.
• Monitor patient flow and room assignments; manage wait times.
• Complete insurance forms for registration to ensure reimbursement.
• Prepare daily deposits, reconciliations, and statistics.
• Maintain front office supplies and equipment functionality.
• Answer phones with quality customer service.
• Schedule and manage patient appointments via the website.
• Educate patients on NextCare services and safety procedures.

Skills

Multi-tasking

Customer service

Critical thinking

Prioritization

Professional communication

Education

High school diploma or GED

Tools

EMR system

Windows-based software

Job description

NextCare Urgent Care is seeking an energetic Medical Front Office Receptionist to thrive in a fast-paced clinic and work well in a team. As the first contact, you will greet patients, collect insurance and personal data, and support the front desk operations.

You will input data into the EMR, schedule appointments, process registrations, and help with deposits and daily reconciliations. Strong multitasking, customer service, and computer skills are essential.