Urgent Care Front Desk Concierge

ConvenientMD LLC; Portsmouth (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match

Job summary

ConvenientMD LLC is seeking a Medical Receptionist in Portsmouth, NH. You will greet patients, register new and returning patients, and support the clinical team to keep the front desk running smoothly.

The role involves collecting payments, scheduling referrals, and maintaining patient records across multiple software systems, while ensuring a welcoming and efficient patient experience.

Qualifications

• High School Diploma or GED is required.
• Strong communication skills, both written and verbal, and professional demeanor.
• Detail-oriented with excellent organizational skills and multi-tasking ability.
• Proficiency with Microsoft Office and familiarity with EMR systems.
• Knowledge of HIPAA privacy rules and patient confidentiality.

Responsibilities

• Greet patients and visitors and assist with registration and intake forms.
• Collect payments, copays, and medical charges per clinic policies.
• Schedule appointments and coordinate referrals with healthcare providers.
• Maintain accurate patient records and ensure data entry accuracy.
• Answer phones promptly and manage front desk operations and logistics.

Skills

Communication

Customer service

Detail oriented

HIPAA compliance

Proactive communicator

Microsoft Office

Education

High School Diploma or GED

Tools

EMR software

Microsoft Office Suite

Job description

ConvenientMD LLC is seeking a Medical Receptionist in Portsmouth, NH. You will greet patients, register new and returning patients, and support the clinical team to keep the front desk running smoothly.

The role involves collecting payments, scheduling referrals, and maintaining patient records across multiple software systems, while ensuring a welcoming and efficient patient experience.