Patient Experience Front Desk Specialist

ConvenientMD LLC; Portsmouth (NH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match after 1 year

Tuition assistance program

Employee discounts

Job summary

ConvenientMD LLC in Portsmouth, NH seeks a Medical Receptionist to deliver a warm, professional patient experience. You will manage check-in/check-out, handle scheduling, and support front desk operations across busy primary care clinics.

The role requires a high school diploma or GED, strong communication and organizational skills, and comfort with EMR systems and Microsoft Office. Join a team focused on accessible, value-based care.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator, both written and verbal.
• Detail-oriented with strong organizational skills.
• Compassionate, patient-focused and collaborative.
• Proficient with Microsoft Office; comfortable with EMR systems.

Responsibilities

• Greet patients and visitors, manage check-in/check-out efficiently.
• Maintain accurate patient records and documentation in the EMR.
• Answer phone calls, schedule/cancel appointments, and relay messages.
• Coordinate with clinic staff to ensure smooth operations and patient flow.
• Support HIPAA-compliant handling of sensitive information.

Skills

Communication

Detail-oriented

Organizational skills

Team player

Education

High School Diploma or GED

Tools

EMR software

Microsoft Office

Job description

ConvenientMD LLC in Portsmouth, NH seeks a Medical Receptionist to deliver a warm, professional patient experience. You will manage check-in/check-out, handle scheduling, and support front desk operations across busy primary care clinics.

The role requires a high school diploma or GED, strong communication and organizational skills, and comfort with EMR systems and Microsoft Office. Join a team focused on accessible, value-based care.