Urgent Care Clinic Operations Manager

Ascension; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

Paid time off

Tuition reimbursement

Employee Assistance Program

Family benefits

Job summary

Ascension West Lake Urgent Care in West Lake Hills, TX is seeking a results-driven clinic operations leader to direct daily operations, optimize provider schedules, and elevate the patient experience.

You will coach cross-functional staff, analyze performance metrics, and provide hands-on support across front-office and back-office workflows while driving new clinic openings to support regional growth over the next few years.

Qualifications

• Bachelor's degree in healthcare administration, business or related field.
• Minimum 3–5 years of physician practice management or clinic operations leadership experience.
• Strong leadership and team development capabilities.

Responsibilities

• Direct daily clinic operations and facility management to optimize workflow efficiency, maintain full provider schedules and elevate the patient experience.
• Lead, coach and mentor cross-functional clinic staff to foster a high-performance culture, drive accountability and support continuous professional growth.
• Manage performance metrics and operational standards by analyzing data, implementing solutions-oriented improvements and maintaining clear team communication.
• Provide hands-on cross-trained operational support across front-office patient access and back-office clinical workflows whenever needed.
• Spearhead new clinic site openings and expansions to support aggressive regional and national growth initiatives over the next two to three years.

Skills

Leadership

Operations management

Data analysis

Team coaching

Education

Bachelor's degree in healthcare administration, business or related field

High School diploma equivalency + 2 years experience OR 4 years experience + 1 year leadership

Job description

Ascension West Lake Urgent Care in West Lake Hills, TX is seeking a results-driven clinic operations leader to direct daily operations, optimize provider schedules, and elevate the patient experience.

You will coach cross-functional staff, analyze performance metrics, and provide hands-on support across front-office and back-office workflows while driving new clinic openings to support regional growth over the next few years.