Urgent Care Center Leader: Operations & Growth

American Family Care Lyndhurst; Lyndhurst (NJ); Presencial; USD 41.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Descripción de la vacante

American Family Care Lyndhurst is seeking an experienced Center Manager to oversee day-to-day operations, lead front desk staff, medical assistants, and radiology techs, and ensure fast, high-quality care across a busy urgent care. You'll work closely with the Medical Director and ownership to maintain clinical standards and drive center growth.

This role includes hiring, onboarding, performance reviews, scheduling, financial oversight with billing partner, and maintaining compliance.

Formación

• 2+ years supervising staff in urgent care, primary care, or a medical practice (urgent care strongly preferred).
• Working knowledge of insurance, billing, and charge capture.
• Experience with EMR/practice management systems; familiarity with online check-in tools like Solv a plus.

Responsabilidades

• Lead, schedule, and develop the non-provider team: front desk, medical assistants, and radiology techs.
• Recruit, hire, onboard, and run performance reviews.
• Partner with the Medical Director to ensure care follows clinical protocols and quality standards.
• Own patient flow and the patient experience: wait times, online reviews, and resolving patient concerns.
• Make sure every visit is charted and charged accurately, and work with billing partner on unbilled visits and denials.
• Oversee front-desk payment collection, end-of-day closeout, and cash handling.
• Maintain the facility and manage inventory of medical, lab, and janitorial supplies.
• Keep the center compliant with company policy and state and federal regulations.
• Run daily huddles, staff meetings, and in-service training.
• Track key metrics and drive improvement with ownership.

Conocimientos

Staff supervision

Billing knowledge

EMR experience

Bilingual English/Spanish

Strong communicator

Availability for weekend/holidays

Educación

Bachelor’s degree preferred

CMM or CMPE a plus

Herramientas

Experity EMR

Solv check-in tools

Descripción del empleo

American Family Care Lyndhurst is seeking an experienced Center Manager to oversee day-to-day operations, lead front desk staff, medical assistants, and radiology techs, and ensure fast, high-quality care across a busy urgent care. You'll work closely with the Medical Director and ownership to maintain clinical standards and drive center growth.

This role includes hiring, onboarding, performance reviews, scheduling, financial oversight with billing partner, and maintaining compliance.